The Best Connection company profile

The Best Connection

The Best Connection employment group was formed in Birmingham in 1991. Today, the company has a network of 62 branches throughout the UK from which it supplies temporary labour to the industrial, HGV and warehouse & distribution sectors. In 2007 The Best Connection achieved a turnover in excess of 172 million pounds and was ranked as the largest supplier of temporary drivers in the driving/HGV market and fourth largest industrial provider for the fifth consecutive year in Recruitment International's Top 100 Report. In addition, the company has been shortlisted as Entrepreneur of the Year in both the Growing Business Awards and Ernst and Young's Entrepreneur of the Year, and received the Large Business of the Year Award from the Birmingham and West Midlands Society of Chartered Accountants. Its founder members are chief executive Andrew Sweeney and directors Neil Yorke and Martin Recci. Andrew Sweeney and Neil Yorke are both based at the Central Administration Office in Halesowen, West Midlands, while Martin Recci is based at the company's Tyseley branch in Birmingham. Its three founder directors, along with Michael Cooper who joined the company in 1993 and is based at Halesowen, continue to manage the Group.

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Agency Type: Recruitment and Employment Agency
Start Date: 1991
No of Employees:
No of Offices:
Geographic Coverage:UK
Industry Sectors Covered:Recruitment,    Industrial and FMCG,    Manufacturing, Engineering, Transport and Logistics,   
Job Areas Covered:General Management,    Operations,    Other,    Business Services (H&S, Facilities, Planning, Security),   
Mission Statement:

Why The Best Connection?

As the UK's leading specialist supplier to the Industrial, Driving, and Warehouse & Distribution markets, there are many benefits of choosing The Best Connection, including the following:

  • Flexible workforce available for days, nights, shifts, weekends only, long or short term contracts
  • Labour provided at short notice
  • Tailored to meet your exact requirements
  • Temporary to Permanent option available free of charge
  • Approved supplier to many leading organisations and household names
  • Each team of consultants assigned to a client is lead by a qualified and experienced consultant
  • All administration, payroll and accounts under one roof
  • The whole organisation is certificated to ISO 9001:2000 by ISOQAR Ltd
  • Many of the temporary workforce have chosen to enjoy a career with The Best Connection
  • Fidelity Bonding, Drivers' Negligence and Professional Indemnity insurance cover available
  • Members of REC, FTA and holders of a Gangmaster Licence (URN:THEB0001)


Temporary Workers

All temporary workers are thoroughly interviewed by experienced consultants.

Where the candidate is successful they will undergo an in depth take-on briefing to explain their duties and responsibilities whilst working on the Client's site.

Each candidate receives a written copy of the take-on briefing which covers the following points

  • Consultant name and branch telephone number
  • Responsibility of Candidate relating to Duties, Conduct at work and Communication with Branch regarding availability and attendance
  • Health & Safety at Work
  • Damage to Goods or Equipment reporting policy
  • Working Time Regulations
  • Timesheet procedure
  • Payment details
  • Rates of Pay and Overtime premiums


Recruitment Procedures

All of our temporary workers undergo rigorous recruitment and selection procedures, which can include numeracy, dexterity and literacy testing. Where appropriate, references and police checks can be requested.

  • Our recruitment and selection processes and procedures have been designed to meet the requirements of the ISO 9001:2000, relevant legislation and codes of practice
  • We advertise all of our vacancies through various media
  • Candidates are interviewed at our premises by experienced consultants
  • The candidate's personal preferences and specific skills are determined
  • Application documents are completed which include a declaration covering the information provided and agreement to our terms
  • Candidates complete relevant skills-based tests and the results assessed
  • Qualifications, certificates and licences are inspected and copies retained
  • Eligibility to work in the UK is established by checking the appropriate documentation, which is copied and retained
  • Successful candidates undergo an induction including instruction which covers the expected standard of conduct
  • The quality of the interview is controlled and assessed by the branch manager
  • Where appropriate references are sought from previous employers to establish a complete record of the candidate's work history.

General comments that raters have made about The Best Connection:

1. Comment left on 24/09/2007 13:19
this agency BEST CONNECTIONS approached the firm for which about a dozen of us had been working in through another agency and told us that they were going to take over the contract and if we wanted to keep our jobs then we had to leave the other agency and join up with them. we were all put under a lot of pressure and told to say that we had all answered ads from the paper and not to tell the agency we had been with for months and were happy with. we all felt bad a couple of us told them to stuff it but most of the lads were frightened of losing their jobs and signed up with best connections so they could still work. how come this can happen, is it legal that they can do this ?? its not right does anyone out there know if we can complain and to who ?????????? HELP IF YOU CAN

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